Reflections

Usability

It is my opinion that Windows, macOS, and other desktop operating systems should not allow users to save items to the desktop. Saving to the desktop is the equivalent of carelessly throwing papers on a desk. It also inhibits learning. Why use bookmarks, folders, or search when everything can just be thrown on the desktop?

Whatever convenience or advantages the ability offers, it's not worth the confusion and frustration it inevitably creates. As just one example, I know someone who has a half-broken monitor and who could replace it, except that a new monitor with a different resolution would cause the desktop icons to move, a price he's not willing to pay.

The flip side of this complaint is a tech tip: If you want to get better with digital file organization, make a commitment to stop saving files to the desktop.

#Technology #TechTips #Usability #UserExperience

I dislike when online platforms are split into multiple sub-sites (sometimes called servers, instances, organizations, or groups), such that each user has one profile on each sub-site and each profile has its own settings. Slack works this way, as do Meetup and Stack Exchange. For example, if I change my personal Slack settings in one organization, my settings for other organizations do not change.

Why do these platforms work this way? I see no upside for the user. Even if there is some esoteric benefit, I suspect most users find it incredibly confusing. I certainly do. Sure, there may be cases where I want settings to be different for different sub-sites, but that should be the exception rather than the rule

#Technology #Usability #UserExperience

I started using Signal years and years ago, back when it was called TextSecure. I've always appreciated its commitment to privacy, including its use of end-to-end encryption, and its focus on usability. Precursors like Enigmail were great, but few people used them. Glenn Greenwald famously couldn't be bothered to set up a secure communication channel when Edward Snowden implored him to do so. When he finally got around to it, Snowden sent him the documents that changed his career forever.

Now, I'm finally replacing some Google services with equivalents from Proton, another company that aims to make privacy easy. I'm impressed with their growing product line, and I don't want to fuel the attention economy any more than I have to. Consider checking them out! A healthier internet awaits.

#Business #Communication #Technology #Usability #UserExperience #Wellbeing

I once wrote a blog post entitled Less is more. It did fairly well on Hacker News, and two people commented in situ. I was pretty excited. (The comments weren't able to be migrated here.)

Years later, I read the following article from the Washington Post, which dovetails nicely with it. I recommend giving it a read:

We instinctively add on new features and fixes. Why don’t we subtract instead?

#Business #PersonalDevelopment #SoftwareDevelopment #Technology #Usability #UserExperience

Every so often, I'm reminded that the web is almost unusable without an ad blocker. I'm amazed anyone can tolerate it for more than 10 seconds.

Use an ad blocker.

I recommend AdGuard because it's thoughtfully designed. It has the user interface I've always wanted from an ad blocker, where the user can select broad categories of ads and annoyances to block or pick and choose from more specific filters, which are hidden by default. uBlock Origin is more popular with technologists, but I find its settings UI to be overwhelming.

I genuinely believe in supporting publishers, but not through modern advertising. If a website you like offers an ad-free experience for some price, consider paying for it. Otherwise, I think you're more than justified in using an ad blocker to protect yourself from the sludge being thrown at you. Doing so is arguably an ethical obligation. Online advertising has completely run amok, harming our privacy, our digital security, and our sanity. The attention economy it fuels has tremendously harmful downstream consequences—addiction, misinformation, political extremism—that threaten society at large.

Use an ad blocker.

#Business #SocialMedia #Technology #Usability #UserExperience

Cross-platform messaging is a mess. That is, sending a message from an iPhone to an Android phone, or vice versa, still doesn't work right. Want to create a group chat or respond to messages on your computer? Good luck.

One solution would be for everyone to buy Apple products. That's not realistic, and it only rewards bad behavior; Apple's “our way or the highway” attitude is the reason this is so bad in the first place.

Another solution? Use Signal. Seriously. Just use Signal. Get everyone you know on Signal and never look back. It's time to text like it's 2023.

#Business #Technology #Usability #UserExperience