Reflections

business

I know I'm late to the party, but Cory Doctorow's essay on “enshittification” is brilliant.

Here is how platforms die: first, they are good to their users; then they abuse their users to make things better for their business customers; finally, they abuse those business customers to claw back all the value for themselves. Then, they die.

—Cory Doctorow in Tiktok's enshittification

#Business #SocialMedia #Technology

Cross-platform messaging is a mess. That is, sending a message from an iPhone to an Android phone, or vice versa, still doesn't work right. Want to create a group chat or respond to messages on your computer? Good luck.

One solution would be for everyone to buy Apple products. That's not realistic, and it only rewards bad behavior; Apple's “our way or the highway” attitude is the reason this is so bad in the first place.

Another solution? Use Signal. Seriously. Just use Signal. Get everyone you know on Signal and never look back. It's time to text like it's 2023.

#Business #Technology #Usability #UserExperience

“We need to find a way back to reality, and the only way to do that is to have conversations that aren’t mediated by technology that is financed and animated by third parties who hope to persuade us. We must fight to speak to each other outside of the persuasion labyrinth.”

—Jaron Lanier in Ten Arguments for Deleting Your Social Media Accounts Right Now

#Belief #Business #Communication #Politics #SocialMedia #Technology #Wellbeing

“We have created tools that are ripping apart the social fabric… It is eroding the core foundations of how people behave.”

—Chamath Palihapitiya, former VP of Growth, Mobile, and International at Facebook, in a conversation at Stanford

#Business #Politics #SocialMedia #Technology

I think less of Wegmans for its obviously anti-competitive actions against Whole Foods in Rochester.

#Business

I'm really enjoying Seth's Blog. Today, he published an excellent, short post about why proper data archival is so important.

Passwords are lost, providers are hacked, and people pass away. Moreover, as Seth mentions, most companies aren't incentivized to make data reliability a priority because data reliability isn't exciting. Besides, human beings aren't very good at making long-term decisions. Very few people are clamoring for safeguards that will help them in ten years.

The lesson? Back up your data! Make extra copies of important files and share them with people you trust. If you have the need and the means, work with a company that truly understands archival. Otherwise, you may find, at the least opportune moment, that no one is doing it for you.

#Business #Technology

“Somehow, we survived as a culture for centuries without exposing ourselves to thousands of profit-driven manipulations dumped on our living room carpet all day, every day.”

—Seth Godin in Shields up

#Belief #Business #Communication #Philosophy #Politics #SocialMedia #Technology

“Don't make the mistake of thinking you're Facebook's customer. You're not. You're the product. Its customers are the advertisers.”

—Bruce Schneier

#Business #SocialMedia #Technology

“The advertising man is the enfant terrible of the time, unabashed before the eternities. He does not conceal his awareness of the fact that he is the cornerstone of the most respectable American institutions; the newspapers and magazines depend on him; Literature and Journalism are his hand maidens. Even war needs him.”

—S. N. Behrman in The New Republic, 1919

Do social media advertisers realize they have the same power today, by funding the new engines of literature, journalism, and war?

#Belief #Business #Communication #Politics #SocialMedia #Technology

I've been using Android for more than ten years now. I originally chose it in an ethical commitment to open-source software, but it's become less open over time.

Some people might be surprised to learn that I think Apple makes better products. Apple understands usability and user experience better than almost any software company, they pay exceptional attention to detail, and they've done genuinely important work on privacy. Still, they're not perfect. I think Apple too often prioritizes form over function, with the overuse of gestures being a good example, they lock users into their ecosystem, they position their products as status symbols, and they don't play nicely with others. In my opinion, they also market privacy more effectively than they actually protect it.

As an aside, I'm disappointed that Apple has become “the privacy company” when Mozilla should have claimed that title long before them. In hindsight, Mozilla may have been mistaken not to strike while the iron was hot in June 2013. Of course, it's easy to play Monday morning quarterback; it's harder to be in charge. At least Mozilla is doing great work on privacy today.

In any case, I'm considering making my next phone an iPhone, but switching now would be a hassle. Vendor lock-in is real and Google is almost as guilty as Apple. Interoperability matters.

#Business #SoftwareDevelopment #Technology #Usability #UserExperience