Reflections

Communication

What is clickbait? Some people define clickbait as any headline, thumbnail, or similar (let's call them teasers) that is factually incorrect. I don't agree. I don't think correctness is the point. I think clickbait is any teaser that is psychologically manipulative, that uses our emotions against us to win engagement.

#Business #Communication #SocialMedia #Technology

Our opinions are powerful. They affect others, sometimes more than we realize, and no one can take them away from us.

#Belief #Communication #PersonalDevelopment #Philosophy #Wellbeing

Here's something I never expected would happen. Apple says it plans to support RCS. Does this mean Apple is done with its dirty tricks in messaging and elsewhere? Of course not. It's a baby step in the right direction, though.

Don't get me wrong. I have a love-hate relationship with Apple. They build great products, but they also refuse to play nice with others, even admitting it's for their own selfish gain. As the article explains, software executive Craig Federighi once wrote in a private email that publishing iMessage on Android, let alone supporting an open standard, would “remove obstacle [sic] to iPhone families giving their kids Android phones.”

#Business #Communication #Technology #Usability #UserExperience

Here's something I never expected would happen. Apple says it plans to support RCS. Does this mean Apple is done with its dirty tricks in messaging and elsewhere? Of course not. It's a baby step in the right direction, though.

Don't get me wrong. I have a love-hate relationship with Apple. They build great products, but they also refuse to play nice with others, even admitting it's for their own selfish gain. As the article explains, software executive Craig Federighi once wrote in a private email that publishing iMessage on Android, let alone supporting an open standard, would “remove obstacle [sic] to iPhone families giving their kids Android phones.”

#Business #Communication #Technology #Usability #UserExperience

“You can't deal logically with an illogical person.”

My dad developed this phrase after working in a psychiatric hospital, and it's always stuck with me. As usual, there’s no subtext here. I’m not trying to be mysterious or send someone a message. It's just something I think about often.

#Belief #Communication #PersonalDevelopment #Quotes

I'd like to see a grassroots campaign to ignore daylight saving time. If enough people participated, maybe we could finally force the issue.

After that, let's switch to the metric system!

#Communication

In the past, I wrote that we may need a digital equivalent to the awkward pause. At the time, I couldn't find the blog post where I first encountered that idea, but now, almost exactly one year later, I've found it. It really stood the test of time. I couldn't agree more!

Imagine you're at a dinner party, and you're getting into a heated argument. As you start yelling, the other people quickly hush their voices and start glaring at you. None of the onlookers have to take further action—it's clear from their facial expressions that you're being a jerk.

In digital conversations, giving feedback requires more conscious effort. Silence is the default. Participants only get feedback from people who join the fray. They receive no signal about how the silent onlookers perceive their dialogue. In fact, they don't receive much signal that onlookers observed the conversation at all.

As a result, the feedback you do receive in digital conversations is more polarized, because the only people who will engage are those who are willing to take that extra step and bear that cost of wading into a messy conversation.

—Devon Zuegel in The silence is deafening

#Belief #Communication #Politics #SocialMedia #Technology #Wellbeing

“If our goal is to live in a shared reality with our neighbors, what if our current approach isn't bringing us any closer to that?”

—Peter McIndoe in a TED talk about his satirical conspiracy theory, Birds Aren't Real

#Belief #Communication #Philosophy #Politics #SocialMedia #Technology #Wellbeing

Social media is dead. At least, that's the conclusion of a recent Business Insider article.

The premise is that young people aren't posting on social media nearly as often as people used to, partly because they're sick of being judged, partly because they're sick of looking at ads. Fine by me! The article also suggests that young people are sending more private messages, leading app makers to prioritize those features.

It's hard to see a downside, as imperfect as this improvement is. Why not go a step further by using Signal? It's a truly private messaging app from a non-profit that doesn't want to spy on you. In fact, Signal pretty much couldn't spy on you if it tried. The app is painstakingly designed to use end-to-end encryption, so that nobody, not even Signal, can see what you and your friends are talking about. How many apps can make that claim? (Spoiler alert: almost none.)

#Business #Communication #SocialMedia #Technology

I started using Signal years and years ago, back when it was called TextSecure. I've always appreciated its commitment to privacy, including its use of end-to-end encryption, and its focus on usability. Precursors like Enigmail were great, but few people used them. Glenn Greenwald famously couldn't be bothered to set up a secure communication channel when Edward Snowden implored him to do so. When he finally got around to it, Snowden sent him the documents that changed his career forever.

Now, I'm finally replacing some Google services with equivalents from Proton, another company that aims to make privacy easy. I'm impressed with their growing product line, and I don't want to fuel the attention economy any more than I have to. Consider checking them out! A healthier internet awaits.

#Business #Communication #Technology #Usability #UserExperience #Wellbeing