Reflections

business

Some of the best healthcare is free: fresh air, sunshine, exercise, clean water, good sleep, meaningful relationships, and real foods from the Earth. (Well, whole foods like these are not free, but they're often less expensive than the big, bright, fantastical confections that dominate grocery store shelves.)

Of course, none of this is enough, or our ancestors would have lived much longer than they did. Vaccines, medicine, and medical treatments obviously extend life and improve outcomes in profound ways. But to a large extent, what we're lacking—what I'm lacking, at least—is not the big business of medical technology. It's healthier habits and deeper engagement with the real world.

I'm just beginning to really understand this, and I want to be better, so I'm writing this partly as a reminder to myself.

#Business #PersonalDevelopment #Philosophy #Technology #Wellbeing

Progress bars—those little horizontal bars that fill from left to right as your laptop or phone updates—are notoriously unreliable. One moment, a progress bar might be 10% full. The next thing you know, the work is done. If a written estimate is provided (e.g., “10 minutes”), you might notice it change dramatically in an instant.

As it turns out, building accurate progress bars is extremely difficult. In most cases, it's almost impossible for the computer to know how long the work will take without actually doing it.

This is the problem of software project estimation in microcosm.

#Business #Favorites #SoftwareDevelopment #Technology

The Nielsen Norman Group doesn't like iOS 26, the new iPhone operating system with Liquid Glass, and why should they? The user interface makes many, many elementary mistakes. Few if any would have been made had the designers read Donald Norman's seminal book on usability—yes, the same Norman from the Nielsen Norman Group—The Design of Everyday Things. Like Windows 8 and sadly many elements of iOS before this, iOS 26 applies the book's principles in reverse. User confusion and frustration is therefore no surprise. The real question is, what in the world happened to Apple's organization to allow this, when it previously blazed a trail for usable technology and made The Design of Everyday Things required reading?

#Technology #Business #Usability #UserExperience

About two years ago, I wrote that the Beatles never set OKRs. It was the punchline to a larger point, but at the time, I was working for a company in the music industry, and I didn't want to criticize music manager types.

Now that I've moved on from that company, and especially because my car sports a custom bumper sticker with the phrase, I've decided to share the unabridged version:

I tend to believe that working too hard to come up with a name for a brand or product is pointless. A name doesn't need to be good to stick. I could point to Facebook or Apple, but there may be no better example than The Beatles. It really is a strange name. It's a pun! It's a dad joke! And yet, I can't imagine them being called anything else.

Can you imagine what a committee would have named the band? For that matter, can you imagine The Beatles writing roadmaps and setting OKRs? Sheesh.

Now that's a t-shirt. “The Beatles never set OKRs.”

I obviously feel the same way today. Speaking of music, maybe that's why one of my favorite Pink Floyd songs, both lyrically and musically, is “Have a Cigar”. A lot of management—certainly not all, but certainly too much—is worse than pointless. It's actively harmful.

#Business #PersonalDevelopment #Philosophy #SoftwareDevelopment #Wellbeing

I’m a long time Mozilla supporter, I’ve published free and open-source software, and I desperately want Mozilla to charge for Firefox. If that sounds like a contradiction, please keep reading.

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Mark Zuckerberg is a villain.

Again, this is not simply partisan. He was a villain ten years ago, and he's a villain today.

Yes, he's been philanthropic, and he's pledged to donate 99% of his Facebook shares to charity. That is genuinely amazing, and it deserves genuine praise. To be sure, it's a hell of a lot more money than I'll ever donate to charity. Still, what does it matter if he destroys the world in the process? Will his philanthropy even begin to clean up the mess he's created? Surely not. He's done far more than $200 billion worth of harm to society. Try putting a dollar amount on political extremism, a problem his company has massively exacerbated.

Mark Zuckerberg is a villain, and like all villains, he thinks he's doing good for the world. He's not.

#Business #Philosophy #Politics #SocialMedia #Technology

I created some chatbots which pretend to be historical figures. They respond to messages based on the knowledge, values, and personality of the people they represent. To use one, simply click its link and follow the on-screen instructions. None of the money currently goes to me.

I'm sure there will be hiccups, as there always are, but I'm proud of them. I think they'll be especially useful in education. What better way to learn than by talking to the topic of one's studies?

The GPTs are built on top of ChatGPT and will launch with the GPT Store some time this week. To use them, one must sign up for ChatGPT Plus, which currently costs $20/mo. None of that money goes to me, and there's currently no way for me to charge an additional fee to use one of my GPTs. OpenAI may adopt a revenue-sharing model in the future, but it hasn't been rolled out yet. I have opinions on that (“Let's make the marketplace less like the App Store and more like Spotify!”” —No publisher ever), but there isn't much I can do about it right now. If I become annoyed enough by the enshittification, I'll consider removing my GPTs in protest. Besides, I don't honestly expect I'll make much money (or any money) doing this. It's just fun.

I have to share credit with my dad, who expressed an interest in chatting with an AI version of Abraham Lincoln. Now it's possible! I'm sure I'll add more historical figures in the future, so keep an eye out. When the GPT store launches, perhaps you'll be able to search my name or otherwise search for GPTs made by me.

edit (2025-12-15): I could move these personalities to character.ai, but given what I've heard about the platform, and given its fairly negative reputation overall, I don't want to support them.

#Business #Communication #PersonalDevelopment #Philosophy #Politics #Science #SoftwareDevelopment #Technology

Here's another thing I do to make my technology less addictive, in addition to using the Unhook add-on, using focus mode on my phone, using permanent Do Not Disturb on my smartwatch, and using permanent Do Not Disturb on my smartphone:

I use the Clickbait Remover add-on in every browser that supports it. It replaces ridiculous, attention-grabbing YouTube video thumbnails with images that are actually grabbed from the video. In that way, it defeats the dishonest alarmism that creators employ to win your attention. It's one more reason I disable the YouTube app on my phone, using Android's wellness tools to limit the app to 0 minutes per day, and only use YouTube through web browsers, where these add-ons can take effect.

There's another add-on, DeArrow which de-shittifies both thumbnails and titles. I don't use it because I feel it's a little overzealous and because I think its settings UI is overwhelming, a pet peeve, but others might like it. It's made by Ajay Ramachandran, who also made SponsorBlock, which skips over sponsored content in videos.

#Business #SocialMedia #Technology #UserExperience #Wellbeing

“You can't connect the dots looking forward, you can only connect them looking backwards… Believing that the dots will connect down the road will give you the confidence to follow your heart even when it leads you off the well-worn path, and that will make all the difference.””

—Steve Jobs in his 2005 Stanford Commencement Address

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Here's another technique I use to keep my devices user-friendly, in addition to using focus mode on my phone, using permanent Do Not Disturb on my smartwatch, and using permanent Do Not Disturb on my smartphone:

I use the Unhook add-on in all browsers to remove all addictive and manipulative features from YouTube's website: recommended videos, trending videos, shorts, autoplay, and even the homepage, which has become a hodgepodge of the others. As I've mentioned before, YouTube is just too good at wasting my time. I've actually disabled the YouTube app on my phone, forcing myself to use their website instead, so that I can always benefit from Unhook. I recommend everyone install it.

#Business #SocialMedia #Technology #UserExperience #Wellbeing